I forgot my password, how do I get a new one?

If you’ve forgotten your password, please click the “Forgot Password?” link underneath the “Login” button. You should immediately receive an email from us containing a temporary password.

Click the “log in here” link in that email or return to the “Sign In” page on the site. Enter the email you used to create your CarGurus account and your temporary password exactly as it appears in the email, then press the “Login” button.

Please keep in mind that if you’re copying and pasting your email address or the temporary password from our email into the appropriate fields, you should be sure there are no spaces in front of them, because that results in an error.

For your security, we recommend that you change your password after you login. You can do this by hitting the “My Account” link at the upper right of any page, then hitting the “Settings” link in your garage.

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